Charles F. Day & Associates, LLC
  • - Fort Belvoir, VA
  • Full Time
  • Medical, Dental, Vision, 401K, PTO

Charles F. Day & Associates, LLC is accepting resumes for contingent work out of Ft. Belvoir, VA and Metro Park, VA.

Location of Work: HQ INSCOM (Ft. Belvoir, VA), Metro Park (Arlington, VA), and sites of approved telework

 

Travel: both within the Continental United States (CONUS) and Outside the Continental United States (OCONUS), may be required for training and customer support

 

Clearance Requirement: Active Top Secret/SCI with Special Background Investigation (SBI) and be able to attain Special Intelligence (SI), Talent-Keyhole (TK), GAMMA (G), HUMINT Control Systems (HCS), and North Atlantic Treaty Organization(NATO) Secret clearance

Duties:

  • Support the identification and resolution of automation and information technology hardware and software issues and problems to maintain at least a 99% system availability rate.

 

  • Perform installation, configuration, administration and monitoring of enterprise class blade and storage technologies, to include performance optimization, patching, and updating of associated hardware and underlying operating systems in

 

  • Perform administration and maintenance of Windows based servers to include daily system checks and record 100% of findings and statuses in DAIIS Systems Administration Daily Checks list

 

  • Apply Security Template Implementation Guidelines (STIG) and security updates and hotfixes to address Information Assurance Vulnerability Assessments (IAVA) and security mandates

 

  • Provide detailed system matrices of DAIIS supported systems and applications to include utilization, uptime, storage availability, and performance monthly or as requested

 

  • Analyze technical support requests and provide possible technical solutions and courses of action within10 business days of receipt of request

 

  • Conduct testing of systems and applications immediately after configuration changes and software deployments to validate that changes and enhancements do not adversely affect system operation and performance

 

  • Deploy DAIIS-developed and third-party commercial off-the-shelf (COTS) and Government off-the-shelf (GOTS) applications to production, integration, and staging servers within 30 business days of deployment request

 

  • Conduct system upgrades as directed by DAIIS leadership within 30 business days of upgrade request

 

  • Ensure the availability and accessibility of an average of seventy (70) Microsoft Internet Information Services (IIS) for Windows Server websites hosted across eight (8) networks

 

  • Respond to customer requests and contact customers by the end of the business day to confirm requirement receipt and provide an approximate time of completion

 

  • Provide Continuity of Operations planning, evaluation, and execution of critical services during the quarterly IPR and update any required SOPs and instructions guides within five days of IPR completion

 

  • Develop and maintain documentation which includes SOPs, TTPs, System Architecture Guides, and Diagrams for all DAIIS systems and hardware configurations adhering to organizational templates and policies

 

  • Notify the Government of any unscheduled system outages within 30 minutes of each occurrence and record the outage to the operations log within four (4) hours

 

  • Makes Configuration management data shall be timely updated within one business day of any modification or update of infrastructure and the contractor will report the updates/changes in their Monthly Status Reports

 

  • Monitor and assume responsibility of trouble tickets assigned to the Systems Administration branch, assign specific tickets for resolution, and prioritize tickets in line with organizational goals of maintaining 99% system availability rate

 

  • Provide after-hours on-site support to respond to system/application malfunctions

Requirements:

  • DoD 8570.1-M IAT Level II certification
  • Microsoft Certified Solutions Associate (MSCA) – Windows Server 2012 or Windows Server 2016 Certification
  • Eight years of progressively responsible experience in server administration, including supporting and managing servers in a production environment
  • Five years of experience identifying and analyzing server requirements; planning the design and deployment of new technologies and upgrades
  • Five years of experience applying industry best practices on Windows Server 2012 R2 and later operating systems encompassing configuration, implementation, and security
  • Eight years of experience on server administration in Microsoft (MS) Windows environments, including MS Windows Server 2012 R2 and later configuration to include performance monitoring, tuning, and making recommendations to improve overall system performance and application efficiency
  • Four years of experience managing Microsoft Active Directory, DNS, DHCP
  • Two years of experience administrating HP blade and storage technologies
  • Three years of experience serving as a team leader working as both part of a team and independently to assign/review immediate tasks, set priorities, maintain task progress, validate team members work consistent with the organizational goals and deadlines
  • Five years of experience mentoring junior personnel on proper practices and procedures
  • Five years of experience in server administration applying systems patches and STIGs on a Microsoft (MS) Windows Server 2012 R2 and later
  • Four years of experience using PowerShell and other scripting languages to automate common and repeating tasks
  • Five years of experience maintaining an enterprise-sized Windows Server based environment

Special preference given to candidates who live in a Hub Zoned area.

Our company is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran or disability status    EOE/M/F/VET/DISABLED

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